Help When and Where You Need IT
It is often the case that your business outgrows your technical ability and you find yourself in need of assistance.  It is for this reason that Connected Business Systems created a selection of IT support packages suitable for your individual requirements.

Pick 'n' Mix

Remote Support

Remote Support offers you direct access to one of our experienced Support Engineers when you need them, either by an e-mail address unique to your company or via a dedicated  telephone support line.  The service can be tailored to suit the hours of your business and even be upgraded to 24hour critical support if required.

Per Device Support

Per Device Support is a service based on the quantity of computer equipment you need supporting.  There is no limit on the number of support calls you place each month and the cost is based purely on the type of device.  So if you have a simple network, with standard equipment, this could be the choice for you.

On-site Support

Not all problems can be resolved via e-mail or over the telephone.  For these instances we can provide you with a Support Engineer to deal with issues as they arise on a call out basis, or for a more permanent solution, we can place a dedicated Support Engineer in your premises on a fixed term contract.

Select Support

For those clients who require a combination of our support services, we can tailor a package to suit your needs with our Select Support service.